Let's talk about your tech
With just a few clicks of your keyboard and the form below, you can start helping your business and your tech. But before you do, let's discuss some basics when engaging us.
We have a continued focus on security when it comes to system administration and communication. If you need to communicate any sensitive data to us, please use our Keybase encryption before sending that data to us. While there, you can check out our Keybase Profile for more information.
Hourly Rate - The hourly rate for general support or consulting is $150.00 USD per hour, billed in 30-minute increments. There is a 1-hour minimum for new clients. This rate applies Monday through Friday from 9:00 am to 6:00 pm Eastern time. Any work performed outside of these hours will be billed at a higher rate.
Warranty - Due to the unpredictable nature of the technical work we perform, there is no warranty on hourly work. For each engagement, we will provide our recommendations and level of effort involved to provide a solution or fix. It is your responsibility to inform us of any cap on the number of hours to spend on a given solution. All hours we work are billable, regardless of the end result.
Graef Technical Solutions
7501 Citrus Ave #1095, Goldenrod, FL 32733
Monday - Friday 9:00am - 6:00pm
Phone: +1 (407) 493-9556